Official MXI Corp Website, Home of Xoçai™

To sign up for a Pro Pay account, log into your Back Office and go to “My Business” and then “Pro Pay Registration.” Follow the prompts to set up your Pro Pay account. There will be a $19.95 charge and the card will take 4-6 weeks to arrive.

Pro Pay payments are made directly to your Pro Pay card using a direct deposit system. For example, week 1 and 2 infinity bonuses are run in week 4/2009, however, the deposit to the Pro Pay card will not be made until the Tuesday of week 5/2009. Secondary bonuses, or quick checks, will be paid weekly. For example, if you earn a quick check in week 1, we will not run week 1 quick checks until week 2. The week 1 secondary bonus will not be direct deposited to your Pro Pay card until the Tuesday of week 3.

This is due to temperatures that vary by state, product will be shipped ground until warmer weather arrives.

If you will not be home or you live in an extremely warm climate please choose a business location rather then a home as UPS can deliver a package as late as 8pm depending on the driver’s discretion and route.

We ship from Reno, Nevada. To the East Coast it can take up to 8-10 business days. We are exploring options for an East Coast distribution center in the future that will assist with this. Until then we encourage business builders to upgrade to the Executive Option so they have product on hand to get their new associates started right by handing them their product and having it replaced when theirs arrives.

From May 15 until Sept 15 all Solid chocolate products are shipped 2 day air. Other products are shipped separately via ground. (We should put a note on the packing slip indicating this)

If you are sending back product, you must follow these steps:

1) Call customer service for an RMA (Return Merchandise Authorization). PLEASE NOTE, product older than 60 days from date of purchase WILL NOT be refunded. Product must be still sealed and shrink wrap intact, or seal intact. If damaged, opened, half eaten, repackaged, melted, "activated," etc. save some shipping and do not send it back as you will not receive a refund on that product. DO NOT SEND powdered drink back under any condition if you have added water to it!

2) When authorized to return your product, please mark on outside package with a black marker "RMA" or warehouse may reject your package.

3) When packing for a return, remember that MXI Corp will not issue a refund on product that is not fit for resale. This includes, but is not limited to, damaged products due to packing/shipping issues, so pack carefully and securely. Use bubble wrap, crumpled news paper, or foam. If you are in a hot/warm climate, solid chocolate products must be packed with additional ice/gel packs to prevent melting.

4) Please be advised if you reject a shipment and it returns to MXI Corp in damaged condition it will not be refunded. MXI Corp reserves the right to refuse/reject any product it deems not fit for resale. See the Policies and Procedures for more in depth return policies, available in your Back Office Library.

Become a Royal. Become a Royal Maker. Duplicate this process over and over as fast as you can with more frequency and more intensity. Train each of the people you sponsor to learn the Start Right Now training. Set rank achievement goals with each of your Go Now people and hold them accountable to their goals. Sponsor, Train, Motivate and build to the next event over and over again and you will find the success you achieve. Never EVER EVER Quit!

If you have recently cancelled, or not enrolled in, Auto-Ship and not purchased your required 2 cases in the 4 week period, volume will flush and will not be restored. An MXI Corp Service Representative will inform you of this scenario if cancelled/downgraded via telephone. You will not be informed of this scenario if you personally change the shipment online.

To receive your EGB, you must purchase 2 cases every 4 weeks. By purchasing, or downgrading to, only 1 case every 4 weeks, your volume is maintained however you are disqualified from receiving the EGB.

Log-in to your back office. From the main menu scroll over the "My Business" header. Select "Auto-Ship". This shows you your current template. Choose change/view/cancel and follow the prompts.

Your user name is your Distributor ID Number.

If you forgot your password, please email to retrieve it, or call customer service.

MXI Corp provides limited tech support for unrelated issues such as personal computer difficulties. We provide extensive tech support for controlled software/functions such as the Back Office, replicating web sites, or the corporate web site. We will help as much as we can in regards to personal computer issues, however, if an issue is persistent and unique to your computer, in the end it is not the responsibility of the MXI Corp Customer Service to resolve the issue.

Opportunity Calls are posted in the Conference Calls section of the site.