We appreciate your patience with product shipping; we have changed our shipping system to allow for smoother communication and increased efficiency. Because of the changes our orders will be sent in printed lists to the warehouse directly; therefore, there is no way to change product orders, or to change the numerical order in which they are printed once they have been sent.
The warehouse will receive a shipping label and an invoice; this will eliminate the possibility of sending emergency product to distributors who are having shows. Please place all product orders well in advance to arrive before any events that you will be hosting. If you wish to have product sent second-day air or overnight, please fax those orders to the Customer Service Department so they can receive the priority required to ship them to you in a timely manner.
The cost for second-day shipments is $20.00 per case and overnight is $50.00 per case. Thank you again for your patience and understanding as we continue our exciting growth.
With the Comp Plan Enhancements effective October 29th there are two main TERMS & BENEFITS that we noticed have created a bit of confusion within our Distributor network. We would like to take a moment and clarify what the terms and benefits mean to you individually as the Distributor.
Active Distributor:
Definition : Enrolled on Auto-ship or purchasing 1 - 2 cases, depending on rank, every four weeks.
Benefits: Volume is accumulated and will not flush.
Qualified Distributor:
Definition: New Associate must Personally Sponsor two new Associates one on the left and one the right side of his/her binary organization, once achieved the individual will be known as a Qualified or Royal Associate. Please note you have 28 days from sign up to qualify as Royal and if you do you will receive the Royal Pin and your sponsor will receive the $40.00 Royal Bonus. If you do not qualify within the 28 days your sponsor will not receive the Royal Bonus and you will not receive your Royal Pin however, you will still become a Royal Distributor.
Benefits: As a Qualified or Royal Associate, he or she will be eligible to be paid commissions.
Important 1: The Quick Check Bonus will be paid even if Associate is not Qualified, however all other bonuses will not be paid until an Associate is Qualified or Royal.
Important 2: Volume will be bank indefinitely if Associate remains “Active”, however again Associate must be Qualified or become Royal to earn commissions
This will also be posted under our Frequently Asked section located at http://www.mxicorp.com/ under “Support”.
Your user name is your Distributor ID Number.
If you forgot your password,
please email
to retrieve it, or call customer service.
If you are sending back product, you must
follow these steps:
1) Call customer service for an RMA (Return
Merchandise Authorization). PLEASE NOTE,
product older than 60 days from date of
purchase WILL NOT be refunded. Product must
be still sealed and shrink wrap intact,
or seal intact. If damaged, opened, half
eaten, repackaged, melted, "activated",
etc. save some shipping and do not send
it back as you will not receive a refund
on that product. DO NOT SEND powdered drink
back under any condition if you have added
water to it!
2) When authorized to return your product,
please mark on outside package with a black
marker "RMA" or warehouse may
reject your package.
3) When packing for a return, remember
that MXI Corp will not issue a refund on
product that is not fit for resale. This
includes, but is not limited to, damaged
products due to packing/shipping issues,
so pack carefully and securely. Use bubble
wrap, crumpled news paper, or foam. If you
are in a hot/warm climate, solid chocolate
products must be packed with additional
ice/gel packs to prevent melting.
MXI Corp reserves the right to refuse/reject
any product it deems not fit for resale.
To maintain your volume and be paid at
your executive level, you must purchase
2 cases every 4 weeks or your volume
will flush and you will be paid at the Associate
level. If you have recently cancelled
Auto-Ship or downgraded
from a 2 case shipment to a 1 case and not purchased your required 2 cases
in the 4 week period, volume will flush
and will not be restored. An MXI Corp Service
Representative will inform you of this scenario
if cancelled/downgraded via telephone. You
will not be informed of this scenario if
you personally change the shipment online.
If Associates refer to the MXI Corp “Rules
and Regulations” under “Definitions”
on page 7 you’ll
find the following information:
T. The Minimum Activity Requirement is
the Personal Volume an Associate must achieve
to receive Marketing Plan Bonuses. To be
considered active, a Counselor or Director
must purchase a minimum of $100 of MXI Corp
products every four weeks for personal consumption
and/or sale at retail. A Counselor or Director
could be considered inactive, and not receive
any bonuses in a given four-week period,
and then become active and receive bonuses
in later four-week periods. The Minimum
Activity Requirement for the Executive Level
through the Double Diamond Level is a minimum
$200 of MXI Corp products every four weeks
for personal consumption and/or sale at
retail. The $100 or $200 activity requirement
for three Business Centers must be purchased
in Business Center number one.
Please make note that four weeks is 28
days, so there may be a month where your
credit card or account would be charged
twice. For example, all distributors whose
Auto-Shipments ran the week of November
7th, 2005 (Week 45) will have orders run
on December 5th, 2005 (Week 49), January
1st, 2006 (Week 1) and January 29th, 2006
(Week 5). Please be advised that due to
the Bonus Period Run Date, in order to stay
qualified for Bonuses you will have two
Auto-Shipments within the Month of January.
We anticipate that this will clear up
any questions relative to Auto-Shipments,
if not, please call and we’ll be more
than happy to answer your questions.
| Weekly
Bonus Periods 2008 |
| Week
1 |
Dec 31 – Jan 6 |
|
Week
27 |
June 30 – July 6 |
|
| Week
2 |
Jan 7 – Jan 13 |
EGE paid for
51&52 (07) |
Week
28 |
July 7 –
July 13 |
EGE paid for
25&26 |
| Week
3 |
Jan 14 – Jan 20 |
|
Week
29 |
July 14 –
July 20 |
|
| Week
4 |
Jan 21 – Jan 27 |
EGE paid for
1&2 |
Week
30 |
July 21 –
July 27 |
EGE paid for
27&28 |
| Week
5 |
Jan 28 – Feb 3 |
|
Week
31 |
July 28 –
Aug 3 |
|
| Week
6 |
Feb 4 – Feb 10 |
EGE paid for
3&4 |
Week
32 |
Aug 4 –
Aug 10 |
EGE paid for
29&30 |
| Week
7 |
Feb 11 – Feb 17 |
|
Week
33 |
Aug 11 –
Aug 17 |
|
| Week
8 |
Feb 18 – Feb 24 |
EGE paid for
5&6 |
Week
34 |
Aug 18 –
Aug 24 |
EGE paid for
31&32 |
| Week
9 |
Feb 25 – Mar 2 |
|
Week
35 |
Aug 25 –
Aug 31 |
|
| Week
10 |
Mar 3 – Mar 9 |
EGE paid for
7&8 |
Week
36 |
Sept 1 –
Sept 7 |
EGE paid for
33&34 |
| Week
11 |
Mar 10 – Mar 16 |
|
Week
37 |
Sept 8 –
Sept 14 |
|
| Week
12 |
Mar 17 – Mar 23 |
EGE paid for
9&10 |
Week
38 |
Sept 15 –
Sept 21 |
EGE paid for
35&36 |
| Week
13 |
Mar 24 – Mar 30 |
|
Week
39 |
Sept 22 –
Sept 28 |
|
| Week
14 |
Mar 31 – Apr 6 |
EGE paid for
11&12 |
Week
40 |
Sept 29 –
Oct 5 |
EGE paid for
37&38 |
| Week
15 |
Apr 7 –
Apr 13 |
|
Week
41 |
Oct 6 – Oct
12 |
|
| Week
16 |
Apr 14 –
Apr 20 |
EGE paid for
13&14 |
Week
42 |
Oct 13 – Oct
19 |
EGE paid for
39&40 |
| Week
17 |
Apr 21 –
Apr 27 |
|
Week
43 |
Oct 20 – Oct
26 |
|
| Week
18 |
Apr 28
– May 4 |
EGE paid for
15&16 |
Week
44 |
Oct 27 – Nov
2 |
EGE paid for
41&42 |
| Week
19 |
May 5 – May
11 |
|
Week
45 |
Nov 3 – Nov
9 |
|
| Week
20 |
May 12 – May
18 |
EGE paid for
17&18 |
Week
46 |
Nov 10 – Nov
16 |
EGE paid for
43&44 |
| Week
21 |
May 19 – May
25 |
|
Week
47 |
Nov 17 – Nov
23 |
|
| Week
22 |
May 26 – June 1 |
EGE paid for
19&20 |
Week
48 |
Nov 24 – Nov
30 |
EGE paid for
45&46 |
| Week
23 |
June 2 –
June 8 |
|
Week
49 |
Dec 1 – Dec
7 |
|
| Week
24 |
June 9 –
June 15 |
EGE paid for
21&22 |
Week
50 |
Dec 8 – Dec
14 |
EGE paid for
47&48 |
| Week
25 |
June 16 –
June 22 |
|
Week
51 |
Dec 15 – Dec
21 |
|
| Week
26 |
June 23 –
June 29 |
EGE paid for
23&24 |
Week
52 |
Dec 22 – Dec
28 |
EGE paid for
49& 50 |
MXI Corp provides limited tech support
for unrelated issues such as personal computer
difficulties or quirks. We provide extensive
tech support for controlled software/functions
such as the Back Office, replicating websites,
or the corporate website. We will help as
much as we can in regards to personal computer
issues, however, if an issue is persistent
and unique to your computer, in the end
it is not the responsibility of the MXI
Corp Customer Service to resolve the issue.
"SWITCHERS"
If you have recently switched to an Apple
computer and find yourself frustrated or
confused with it's unique operating system,
we do provide minor tech support as well
as Remote Desktop service (applies to computers
with OS X 10.3 or later) which allows MXI
to connect via the internet, directly controlling
your computer to aid you in trouble shooting
your computer issue. If you are a "Switcher", click
here to request assistance.
To use the Remote Desktop service, you must
have the following information available
at the time of call back:
1) Internet Access. Not attached to a router
or behind a firewall (this may include a
wireless connection, depending on wireless
settings)
2 ) Type of computer.
3 ) User and password for login.
Activation orders only generate 50% of
the GV for that order only because the quick
check is paid from this order. When you
enroll someone with 3BC and they pay $660.
$600 is available for bonus. $150 is paid
for quick check. Remember that the company
pays up to 50% on every dollar in sales
in the compensation plan. So if $150 is
paid as a quick check that is the equivalent
of $300 of total sales so that leaves $300
in volume which is generated in that new
person’s BC1 - $100 BC2 - $100 and
BC3 - $100. A total of $300 in group volume
shows up on your report not $600. All auto-ship
and reorders are granted full GV. It is
only on the 1 time activation order that
this applies.
Opportunity Calls are posted in the EVENTS section of
the site.
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