Official MXI Corp Website, Home of Xoçai™

We appreciate your patience with product shipping; we have changed our shipping system to allow for smoother communication and increased efficiency. Because of the changes our orders will be sent in printed lists to the warehouse directly; therefore, there is no way to change product orders, or to change the numerical order in which they are printed once they have been sent.

The warehouse will receive a shipping label and an invoice; this will eliminate the possibility of sending emergency product to distributors who are having shows. Please place all product orders well in advance to arrive before any events that you will be hosting. If you wish to have product sent second-day air or overnight, please fax those orders to the Customer Service Department so they can receive the priority required to ship them to you in a timely manner.

The cost for second-day shipments is $20.00 per case and overnight is $50.00 per case. Thank you again for your patience and understanding as we continue our exciting growth.

With the Comp Plan Enhancements effective October 29th there are two main TERMS & BENEFITS that we noticed have created a bit of confusion within our Distributor network. We would like to take a moment and clarify what the terms and benefits mean to you individually as the Distributor.

Active Distributor:

Definition : Enrolled on Auto-ship or purchasing 1 - 2 cases, depending on rank, every four weeks.

Qualified Distributor:

Definition: New Associate must Personally Sponsor two new Associates one on the left and one the right side of his/her binary organization, once achieved the individual will be known as a Qualified or Royal Associate. Please note you have 28 days from sign up to qualify as Royal and if you do you will receive the Royal Pin and your sponsor will receive the $40.00 Royal Bonus. If you do not qualify within the 28 days your sponsor will not receive the Royal Bonus and you will not receive your Royal Pin however, you will still become a Royal Distributor.

Benefits: As a Qualified or Royal Associate, he or she will be eligible to be paid commissions.

Important 1: The Quick Check Bonus will be paid even if Associate is not Qualified, however all other bonuses will not be paid until an Associate is Qualified or Royal.

Important 2: Volume will be bank indefinitely if Associate remains “Active”, however again Associate must be Qualified or become Royal to earn commissions

This will also be posted under our Frequently Asked section located at http://www.mxicorp.com/ under “Support”.

Your user name is your Distributor ID Number.

If you forgot your password, please email to retrieve it, or call customer service.

If you are sending back product, you must follow these steps:

1) Call customer service for an RMA (Return Merchandise Authorization). PLEASE NOTE, product older than 60 days from date of purchase WILL NOT be refunded. Product must be still sealed and shrink wrap intact, or seal intact. If damaged, opened, half eaten, repackaged, melted, "activated", etc. save some shipping and do not send it back as you will not receive a refund on that product. DO NOT SEND powdered drink back under any condition if you have added water to it!

2) When authorized to return your product, please mark on outside package with a black marker "RMA" or warehouse may reject your package.

3) When packing for a return, remember that MXI Corp will not issue a refund on product that is not fit for resale. This includes, but is not limited to, damaged products due to packing/shipping issues, so pack carefully and securely. Use bubble wrap, crumpled news paper, or foam. If you are in a hot/warm climate, solid chocolate products must be packed with additional ice/gel packs to prevent melting.

MXI Corp reserves the right to refuse/reject any product it deems not fit for resale.

To maintain your volume and be paid at your executive level, you must purchase 2 cases every 4 weeks or your volume will flush and you will be paid at the Associate level. If you have recently cancelled Auto-Ship or downgraded from a 2 case shipment to a 1 case and not purchased your required 2 cases in the 4 week period, volume will flush and will not be restored. An MXI Corp Service Representative will inform you of this scenario if cancelled/downgraded via telephone. You will not be informed of this scenario if you personally change the shipment online.

What is the frequency of Auto-Shipments to remain qualified in the MXI Corp Program?

If Associates refer to the MXI Corp “Rules and Regulations” under “Definitions” on page 7 you’ll find the following information:

T. The Minimum Activity Requirement is the Personal Volume an Associate must achieve to receive Marketing Plan Bonuses. To be considered active, a Counselor or Director must purchase a minimum of $100 of MXI Corp products every four weeks for personal consumption and/or sale at retail. A Counselor or Director could be considered inactive, and not receive any bonuses in a given four-week period, and then become active and receive bonuses in later four-week periods. The Minimum Activity Requirement for the Executive Level through the Double Diamond Level is a minimum $200 of MXI Corp products every four weeks for personal consumption and/or sale at retail. The $100 or $200 activity requirement for three Business Centers must be purchased in Business Center number one.

Please make note that four weeks is 28 days, so there may be a month where your credit card or account would be charged twice. For example, all distributors whose Auto-Shipments ran the week of November 7th, 2005 (Week 45) will have orders run on December 5th, 2005 (Week 49), January 1st, 2006 (Week 1) and January 29th, 2006 (Week 5). Please be advised that due to the Bonus Period Run Date, in order to stay qualified for Bonuses you will have two Auto-Shipments within the Month of January.

We anticipate that this will clear up any questions relative to Auto-Shipments, if not, please call and we’ll be more than happy to answer your questions.

MXI Corp provides limited tech support for unrelated issues such as personal computer difficulties or quirks. We provide extensive tech support for controlled software/functions such as the Back Office, replicating websites, or the corporate website. We will help as much as we can in regards to personal computer issues, however, if an issue is persistent and unique to your computer, in the end it is not the responsibility of the MXI Corp Customer Service to resolve the issue.

"SWITCHERS"
If you have recently switched to an Apple computer and find yourself frustrated or confused with it's unique operating system, we do provide minor tech support as well as Remote Desktop service (applies to computers with OS X 10.3 or later) which allows MXI to connect via the internet, directly controlling your computer to aid you in trouble shooting your computer issue. If you are a "Switcher", click here to request assistance. To use the Remote Desktop service, you must have the following information available at the time of call back:

1) Internet Access. Not attached to a router or behind a firewall (this may include a wireless connection, depending on wireless settings)
2 ) Type of computer.
3 ) User and password for login.

I was shown a plan that would pay me $660 if I had 3 business centers and I sponsored 4 people who in turn each started with 3 business centers. Here’s my confusion, wouldn’t I be paid $840? $600 for the 4 check start checks ($150 each) and $240 from the $1,200 from each of my left and right sides? Where has my calculation gone wrong?

Activation orders only generate 50% of the GV for that order only because the quick check is paid from this order. When you enroll someone with 3BC and they pay $660. $600 is available for bonus. $150 is paid for quick check. Remember that the company pays up to 50% on every dollar in sales in the compensation plan. So if $150 is paid as a quick check that is the equivalent of $300 of total sales so that leaves $300 in volume which is generated in that new person’s BC1 - $100 BC2 - $100 and BC3 - $100. A total of $300 in group volume shows up on your report not $600. All auto-ship and reorders are granted full GV. It is only on the 1 time activation order that this applies.